Glass Fab called me and there is a good chance we could take this business away from Schott for IR-83N product. But, the problem is delivery. Glass Fab cannot wait 5 weeks to get the material. They need to deliver finished product in 5 weeks. Is there any way HCO could ship within two weeks or less? Glass Fab would need 6 – 7 blocks and would prefer the thicker blocks.
Also, could HCO please help us understand why it will take 4 weeks for delivery if the glass is already in stock – is there further processing to be done before shipment?
If HCO could respond by return message, it would be very helpful.
Highlighted below is the previous correspondence on IR-83N availability.
If you should have any questions or concerns, please don’t hesitate to let me know.