Steve,I think that's good as presently the Msia crew needs a lot of guidance. There seemed to be several operation procedures that have been improvised from their past companies. I think we can afford Indo Ops Mgr if we review whether we need Purchasing manager(7k per month) and doesn't seem motivated.
Kondoh san, I am also not sure whether shouting out at the top of their voices as customers are walking in and out of the restaurant is being appreciated. If we want to do it....do it sincerely and gracefully. Sometimes I feel the crew is taking the opportunity to exercise their lungs!
Hope you have briefed Steve San on the burning incident of customer by hot ocha yesterday?
Regards. ...Michael