Your privacy is important to us. To be transparent about privacy, we explain in this notice the practices of Immaterial LLC regarding the way your information, including personal data, is collected and used. The privacy policy applies to all services and all sites of the smallpdf.com root domain.
Personal Data Collected by Us
In general, we collect your IP address only. If you donate money, purchase software or send a letter, we may collect more information about you.
By visiting any domain or subdomain of smallpdf.com, your IP address will be logged along with the dates and times of access. If you decide to send us a donation through PayPal, we may collect from you personal data about your PayPal account, email address, physical address, names, and a phone number. If you purchase software via our website, we may collect from you personal data about your names, email address, company name, and license code. If you decide to send a letter via our website, we may collect from you personal data about your names, email address, company name, and license code. Please keep in mind that Stripe (www.stripe.com) may collect credit card information about you. We neither collect nor have access to such information. Also, we do not open, read or access your letters. Before providing any personal data to PayPal or Stripe, please make sure that you have read their privacy policies.
Our Use of Your Personal Data
We use your personal data to provide you with high-quality services. Your privacy is our priority. So, we would not use your data to make you a profile and other similar stuff.
We do log your IP address for administration purposes and broad demographic analysis, but we do not link this information to any personally identifiable information. We use the email address collected by you to communicate with you. If you provide us with personal data when purchasing software, we will use that data to issue a software license to you, provide you with a customer support, or issue a refund to you. The personal data collected by you when sending a letter may be used by us for analytical purposes and/or provided to the law enforcement authorities (for example, the police) at their request.
Sharing Your Data
We share your personal data with others in order to provide you with our services. Don’t worry. We would not sell your data or give it to spammers.
If you would like to purchase software, we will share the personal data collected by us with Solid Documents in order to provide you with the requested software. Solid Documents may use your personal data to send you promotional materials. If you send a letter, we will share your personal data with Docsaway which will deliver the letter. Before purchasing software or sending a letter through our website, please make sure that you have read the privacy policies of Solid Documents and Docsaway.
Correcting Your Personal Data
If you would like to access, modify, or delete your personal data, just contact us.
We allow you to access, modify, or delete the personal data collected by us. If you would like to do so, please contact us at info@smallpdf.com. Please allow two weeks for our response.
Your Consent
If you use our website, you agree with this privacy policy.
By using our website, you allow us to collect, delete, use, and share your personal data in accordance with this privacy policy.
Keeping your data
We keep your personal data until it is needed for the provision of our services.
We will keep your personal data for as long as it is necessary to provide you with our services. If your personal data is no longer necessary, we can keep it in an identifiable form for maximum one year.
Storage of User Files and generated Data
All files are deleted after one hour. No backups are made and no one has access to your files.
All the files uploaded for processing on smallpdf.com are stored on our servers for processing and the download afterwards. All user-uploaded files as well as the converted output files will be deleted one hour after upload or conversion respectively. We keep the files for the sole purpose to give you enough time to download them. During that hour, we don’t look at the files or mine any data from them. No backups are made of any uploaded files nor their processed output neither are the contents monitored without the explicit permission of user.
Security
We do a lot to make our service as secure as possible.
We are committed to protect your information and your personal data. Our servers are protected and only employees of Immaterial LLC are able to access the data we temporarily store as we mentioned above. Because of limitations of Google Adsense, we don’t use encrypted SSL connections to deliver the website itself but we transfer all your files and information like passwords through safe SSL-encrypted connections.
How we use Cookies
These cookies you can’t eat. We don’t use them but Google Analytics, Google DoubleClick, and Google Adsense do.
A cookie is a small piece of data placed on your computer’s hard drive that enables a service to monitor websites. We do not use any cookies on our site with the exception of cookies solely for functional purposes, without storing any user information. Third party applications that we use such as Google Analytics, Google DoubleClick, and Google Adsense do use cookies on our site to help analyse the web traffic or determine targeted advertisements based on your preferences, your visit on our sites and other sites on the internet. To opt out of Google’s use of cookies, please visit the Google ad and content network privacy policy. If you prefer not to use cookies at all, we recommend adjusting your browser settings accordingly. If you are unsure how to do that, use your favorite search engine to find out everything about it or visit aboutcookies.org.
Transfer of Data Outside Switzerland
We transfer your personal data outside of Switzerland and ensure that your personal data is well protected irrespectively of its location on or outside the planet Earth.
When you use our services, your information, including personal data, may be transferred to and from servers located in the United States, Australia, and New Zealand for the purposes of this privacy policy. Uploaded files and generated files through our service are never stored longer than one hour. Also, original user files as well as processed files are never shared with third parties. If you provide personal data to PayPal, please bear in mind that PayPal may transfer your personal data to various countries. eBay Inc., the owner of PayPal, has established Binding Corporate Rules explaining how PayPal protects your information. You can find the rules at the following link: ebayprivacycenter.com