If CO pay for the service, is agreed a flat rate (fee) for the warranty period and how big is this flat rate per year.? What is the calculation scheme for the rate (pieces or turnover or …)?
Is the agreement only for warranty and who makes the service for the time after the warranty period? Have you also a fee for the paid service and how big is this flat rate per year?
Makes the supplier the service intervention together with the DMG MORI service unit or without a service engineer from us?
How is the process of the operational planning for the service intervention?