This is to inform you that we already forwarded your feedback on transformer to BK Power. We spoke to them as well.
He mentioned that the finishing work was not that good because they made the transformer very quickly and hurriedly. They would be able to make it more perfect if they do it with more care and time.
If we get the sample from you, we can make it as per the sample specification and the quality would be same and more better.
We are also trying to find another factory to get good quality transformer. We will let you know the update accordingly.
We are very much interested and serious about doing this business with you.