Dear Sakai San,
We are supplying lots of discs to Aalidhra every month, now we have received a complaint from them, we are sending you 2 pcs disc by DHL today along with the details of the yarns processed, they say that the life of the disc is only 4 months and they want a replacement of 3472 pcs, please let us have a report for the same at the earliest to avoid the claim, we need the report in 7-10 days time.
Also we would like to have a meeting with you in Mumbai regarding our proposal to manage replacements for which we need your support, we are giving so many partial replacements to our customers to dissolve and settle the matter and keep the customer.
Please let me know would you like to visit Mumbai and discuss with us face to face, which we can also visit the customers and explain our point to you, or would you like us to submit a proposal to you for some support by way of which Mangal can get some help from Synztec to manage the replacements we are giving to customers to settle issues and get further orders.
Regards,
Rivkaran singh