What is ANXBTC.COM? ANXBTC.COM offers an easy, secure, and affordable platform to buy, sell and exchange the Bitcoin crypto-currency. ANXBTC.COM offers a 24 hour online exchange that provides the automated matching of orders between its registered members. ANXBTC.COM provides an easy, secure, and affordable exchange for you to buy and sell Bitcoins. ANXBTC.COM exists to make the experience as effortless as possible and be your Bitcoin connection! What are Bitcoins? Bitcoins are digital tokens that provide a peer-to-peer Internet currency that enables instant payments to anyone in the world. It is a decentralized currency and not reliant on any financial institution, government, or firm. It enables users to send money over the Internet without needing a credit card or bank account. Similar to traditional fiat currency, Bitcoins are acknowledged as a legitimate method of payment. You can find more information on Bitcoins at the WeUseCoins or Bitcoin websites. How do I get started? Similar to traditional currency whether that is in physical or electronic form, you need to store your Bitcoins securely. You can store your Bitcoins securely with your online wallet store at ANXBTC.COM or you can alternatively choose to keep these on your own Bitcoin client. If you do decide on your own Bitcoin client, ANXBTC.COM recommends the original Bitcoin client. After downloading, simply install the client on your Windows, Mac or Linux computer. Whatever you decide on, once you open an account with ANXBTC.COM, your wallet is set up, you'll get your first Bitcoin address and you're ready to receive Bitcoins! Why do I want Bitcoins? Bitcoins are growing increasingly popular and provide an alternative to government issued and fee-imposed currencies. Bitcoins are: Available and used everywhere in the world Cannot be counterfeited Cannot be diluted Can be used online or in person Not regulated by any central bank or authority. Your Bitcoins can not be seized. Not linked to any bank account. Nor is there any monthly or annual fees Transferred between users like an email Completely Private, with no risk of identity theft Safe. Transactions are irreversible unlike credit cards Reliable. You can backup and restore your Bitcoins How can I use Bitcoins? Bitcoins are growing increasingly popular and provide an alternative to government issued and fee-imposed currencies. Bitcoins are: Shop, in any country. Merchants accepting bitcoins eg. MeiShengSu.com Save and Invest. Early adopters are reaping the rewards Send money, to anyone, anywhere Why use ANXBTC.COM? There are many reasons why ANXBTC.COM should be your Bitcoin connection. Check the About us page to understand what makes ANXBTC.COM leagues above the competition. What fees does ANXBTC.COM charge? Account Opening: Free! Bitcoin Deposits: Free! Bitcoin Withdrawals: Free! (Exc. Bitcoin Network Fee)Local HKD Currency bank transfer deposits: Free!Local AUD Currency bank transfer deposits: Free!Local CHF Currency bank transfer deposits: Fr {4} CHF + {5}% of deposit amountSEPA(Single Euro Payments Area) EUR Currency bank transfer deposits: € {6} EUR + {7}% of deposit amount International Bank Wire Deposits: $10 USD/$80 HKD/£7 GBP/Fr9 CHF/$12 NZD/€7 EUR/$10 CAD/$10 AUD/¥1000 YEN/$13 SGD EgoPay USD/EUR Deposits: 2.5% of Deposit amount Local HKD Currency Withdrawals: $30 HKD + 1% of Withdrawal amountLocal AUD Currency Withdrawals: $10 AUD + 1% of Withdrawal amountLocal CHF Currency Withdrawals: Fr {0} CHF + {1}% of Withdrawal amountSEPA EUR Currency Withdrawals: € {2} EUR + {3}% of Withdrawal amount International Bank Wire Withdrawals: $25 USD/$200 HKD/£15 GBP/Fr20 CHF/$30 NZD/€20 EUR/$25 CAD/$25 AUD/¥2,600 YEN/$30 SGD + 1% of Withdrawal amount EgoPay USD/EUR Withdrawals: No EgoPay withdrawal fee is charged by ANX. (Please note that EgoPay will charge around 1.5%-2.5% of withdrawal amount as processing fee. Please visit EgoPay Website for fee details.)Buy/Sell Bitcoin transactions: 0.0%! Free! How are the fees imposed? Fees are administered in the following manner: Transaction fees are deducted from the received amount. Bank wire and bank transfer fees are deducted from the total amount deposited or withdrawn. For example, if you were to deposit $2000 USD by bank wire, the amount credited to your account would be $1990 USD (i.e $2000 deposit minus the $10 international bank wire deposit fee). Similarly, if you were to withdrawal $2000 USD by bank wire, the amount sent to your bank would be $1955 USD (i.e. $2000 withdrawal minus the $25 international bank wire withdrawal fee and 1% of withdrawal amount fee). Please note that ANX is not responsible for any fees imposed by your bank or third party intermediary. What are your opening hours? ANXBTC.COM is open 24 hours a day, 7 days a week. How long does it take to receive an answer to my email or support request? ANXBTC.COM aims to answer all emails or support inquiries within 12 hours. We maintain an operational desk 24 hours a day through Monday to Friday. Emails received on weekends are responded to on a best efforts basis. You can contact our friendly team through our About us page. How do I open an account with ANXBTC.COM? That's easy and only takes 30 seconds. Simply click register and fill in the required details. Please ensure you have agreed to our Terms of Use. An email will be sent to validate your email address. Once you've confirmed this, your account is available immediately and you will have access to your secure wallet and the ability to fund your account. Please ensure your name details and country of residence is legitimate as withdrawals and deposits to bank accounts will only be accepted from accounts of identical association. How do I deposit my local currency so I can buy Bitcoins? Use the account tab to locate details of our bank accounts. Simply transfer or wire the money to one of our bank accounts and notify us of the amount transferred by submitting the online form confirming the amount deposited as well as indicating which of our bank accounts received the funds. One of our team will promptly check the bank account and credit your account. Unfortunately, ANXBTC.COM does not accept credit card or Paypal payments due to risk of fraudulent transactions. What currencies do you support? Right now, ANXBTC.COM supports HKD, USD, AUD, CAD, EUR, GBP, JPY, NZD, and SGD; however we will soon be accepting other currencies! We will notify our registered users when we support additional currencies. How do I make a withdrawal? Use the account tab and submit a withdraw request by completing the online form. Your Bank accounts can be added via the Bank Info. screen. All named bank account must match the name of the registered user. Once the form has been submitted one of our team will promptly verify that your request complies with our Terms of Use and process the withdrawal. For security purposes, all withdrawals are processed manually. Please note that withdrawal requests are processed Monday to Friday. Hong Kong bank transfers typically take 2-3 working days to receive depending on your bank and their own processing procedures. International bank wires can take 5-7 days to receive, again depending on your bank and their own processing procedures. How do I transfer my Bitcoins to my wallet or send Bitcoins to another user? Use the account tab and complete the online form to send Bitcoins to your wallet or to another user. Simply type in the Bitcoin address you want to send them to along with the amount and submit. For security purposes, all transfers are processed manually. How long does it take for my withdrawal requests to be processed? BTC withdrawals are generally processed automatically without delay; however large withdrawals may require manual intervention. Manual withdrawals are usually processed within 6 hours of the initial request. Fiat withdrawal requests are processed Monday to Friday. How do I transfer Bitcoins into my ANXBTC.COM account? Use the account tab to locate your unique Bitcoin address or scan the QR code provided. Send your Bitcoins to this unique address. Bitcoin deposits are processed automatically and will appe