Along with greeting them, the reason for this email is to submit my claim and disclaimers with respect to the times that have passed in the arrival of spare parts of my vehicle. Situation that still keeps my car kept in workshop without making repairs and/or any change.
It should be noted, that budget shipping date was April 20, and the request of spare parts was performed with date 29 April, with estimation of arrival may 26, situation that is opposed to the latest information provided by the Miss Ludy Neira (advisory services, services Cordillera Ltda.), who to consult him directly in workshop tells me would be the new date of arrival in mid-July , as reported by representative of the brand in Chile.
Enclosed detail parts:
9812344-DSC ceiling
Tapestry ceiling DSC 9812308
I am currently, with replacement car for insurance purposes, condition that I have due dilate to the maximum, since it is only 30 days of Convention and that actually is twice as long, do use of the vehicle in the partitioned form to not get to walking ahead of me in some way to what could be presented.
With is latest information, I find it impossible to continue optimizing the times of use vehicle replacement, situation complicating me from greatly as it is strictly necessary use mine and my family's.
Dear, to today's date after 02 months occurred the incident which I was affected, and greatly regret not having a satisfactory response to something had to be close to these deadlines.
Because of this, I request you have to respond to the issues raised above, in order to find a solution that allows me to continue mobilization on a permanent basis and not continue to increase my debts for purposes of copay with insurance.
Nothing else to add and expecting a good reception of the above above, sincerely.