Support Service 12 Aug, 15:24
Hello,
2016.08.09 you tried to add funds to your wallet by bitcoins and you created two orders and you had to transfered your bitcoins to 1GW4Ya4WbXRtVeDEg1eH3RZox8fyQ6juPy or 1Dzce1C3TCBS5mMhf9SpX8EridChfBNkB6
As you can see
https://blockchain.info/address/1Dzce1C3TCBS5mMhf9SpX8EridChfBNkB6
https://blockchain.info/address/1GW4Ya4WbXRtVeDEg1eH3RZox8fyQ6juPy
funds hasn't been received.
You transfered your bitcoins to 3QPMQrT1taRJQUqcnmS6CyL45Tx4R2yRdu but it isn't our wallet.
You can always check out the FAQ inside your account in the Support Service section (https://wallet.advcash.com/pages/faq) to quickly get answers to most common questions about how Advanced Cash works.
The FAQ is also available at http://advcash.com/en/faq/.
С уважением,
Yuriy Advanced
Advanced Cash Ltd
Customer Support Service Engineer