Prospective managers benefit from having prior work experience working for a hotel or other type of lodging. This can be acquired through school internships or by getting hired in an entry-level position, working as an assistant or front desk clerk, for example.
Working in an entry-level position helps the individual understand the inner workings of a hotel from the ground up. Observing how each department works while gaining experience can lead to in-house promotion opportunities, especially after one has earned a degree. Many hotels and hotel chains offer managerial trainee programs for employers.
Demonstrating strong leadership and motivational skills is important for the hotel operations manager when supervising employees. Strong communication skills are also essential in meeting the needs of the customers and making sure their stay is a satisfactory one.