Please refer to the attached CR report ..
I have put 10kEUR provison to loss CR because strange data in June ( below explained).
Result :
Opeartion cost CR(-) -> FY14 AVG LP Productivity 98% June 90% -> 8% Reduction
Loss CR (-) -> FY14 AVG Reject loss ratio 4.3% June 5.3% -> 1% Increased