Our customer support teams at ANX are trained in all aspects of operations and security and most importantly remain Bitcoin loyalists.We are at your service and ready to answer any questions you may have. Our customer support Key Performance Indicator is to respond to and resolve all inquiries within 12 hours of inquiry however in most cases the response time is significantly less. Our commitment to customer service is unmatched and embedded into the DNA of ANX staff. Your feedback is very important to us and we regularly implement new features requested by ANX users.Security is the cornerstone of ANX.Every element of our operation has been methodically designed for optimum security. This includes all factors including physical intrusion, exhaustive vetting and background checking of staff members, the cold storage of coins and manual (yet efficient) processing of all withdrawal requests, and dedicated awareness of recurring security threats such as social engineering, phishing, and remote zero day exploits to name only a few.Our staff are trained to detect suspicious transactions and requests and are procedurally qualified to comply with Know-Your-Customer and Anti Money Laundering policies.If you would like to know more about our security provisions, please review the Security & Technology section on our Frequently Asked Questions. We remain fully compliant with regulators and partner with leading financial entities to offer flexible funding and withdrawal options. Our robust compliance framework ensures that regulatory requirements are being adhered to with both local and global bodies, providing the highest levels of trust and ensuring ANX will continue to operate reliably for the long term.ANX strives to provide the lowest fees in the Bitcoin market.This results in improved liquidity and tighter spreads; and most importantly, increases your potential profits. We regularly host promotions for new and existing users.